Offer Your Support from Home

Become a Helpline Volunteer

Provide a compassionate and understanding ear to those facing perinatal mental health challenges, all while volunteering from the comfort of your own home.

About the PANDAS Helpline

The PANDAS Helpline is a callback service designed to support individuals dealing with perinatal mental health issues. Operating from 9 am to 5 pm, Monday through Friday, it allows those in need to schedule a call with a trained volunteer at a time that suits them. This service ensures that everyone has access to the support they need in a timely and convenient manner.

Volunteers receive full online training, which they can complete from home at a time that suits them. Once trained, they become part of a supportive community of volunteers and staff who are available to offer guidance, answer questions and provide ongoing support

How Volunteering Works

Step 1

Volunteers choose their shifts using the PANDAS rota system, selecting times that fit their time.

Step 2

Once availability is confirmed, appointments are listed on the PANDAS website for people to book.

Step 3

Volunteers receive details about the call, ensuring they are prepared to offer support.

Volunteer Role Overview

Compassionate Listening

Volunteers offer a supportive ear, helping callers feel validated and understood.

Guidance and Resources

Direct callers to helpful services and resources without providing medical advice.

Peer Support

Provide empathetic support, fostering a sense of community and connection.

Could you be the person who helps someone feel less alone?

By giving just two hours each week, you could provide a safe and understanding space for someone navigating a difficult moment in their perinatal mental health journey.