Out of Hours Support
Outside of PANDAS’ standard opening hours, some of our in-person support groups run during evenings and weekends. We also offer a weekly Zoom peer support session every Thursday at 8pm, providing additional opportunities to access support at times that may work better for you.
We have also gathered a range of helpful resources for additional support outside of 9am–5pm, which you may find supportive if you need help during evenings, nights, or weekends.
If you or someone else is in immediate danger, or you feel at risk of harming yourself or others, please contact 999 immediately. For urgent mental health support, you can also contact NHS 111 and select option 2 to be connected to your local mental health crisis service.
PANDAS Foundation
Zoom support call: Thursday evenings, 20:00–22:00
Support Groups: PANDAS Foundation UK
Notes: Peer support community for families affected by PANDAS
Samaritans
Confidential emotional support (all mental health distress)
Hours: 24/7
📞 116 123
✉️ jo@samaritans.org
🌐 samaritans.org
Notes: Available nights and weekends for anyone struggling.
Shout (Crisis Text Line)
Free, confidential text-based crisis support
📱 Text SHOUT to 85258
🌐 giveusashout.org
Notes: Text chat with trained volunteers — no voice required.
NHS 111 – Mental Health Option (England)
Urgent mental health advice and local team connection
📞 111
🌐 nhs.uk
Notes: Speak with a clinician who can assess and connect to local services.
CALM Helpline
Support for anyone feeling down or in crisis (especially men)
Hours: 5pm–midnight
📞 0800 58 58 58
🌐 thecalmzone.net
Notes: Phone and webchat, useful evenings & weekends.
SANEline
Emotional support for people affected by mental illness
Hours: 4pm–10pm daily
📞 0300 304 7000
✉️ support@sane.org.uk
🌐 sane.org.uk
Notes: Offers call-in and call-back option.
Papyrus / HOPELINEUK
Suicide prevention support
📞 0800 068 4141
📱 07860 039967
✉️ pat@papyrus-uk.org
🌐 papyrus-uk.org
Notes: Phone & text crisis support.
Cry-Sis Helpline
Support for parents with crying/sleepless babies
📞 0800 448 0737
🌐 cry-sis.org.uk
Notes: Emotional reassurance for exhausted parents.
Action for Children – Parent Talk
Free confidential parenting webchat
🌐 Parent Talk
Notes: Chat with parenting coaches.
Family Lives – WhatsApp
📱 07441 444125
🌐 familylives.org.uk
Notes: Parenting advice via WhatsApp.
Mothers for Mothers
Perinatal mental health support
📞 0117 935 9366
🌐 mothersformothers.co.uk
Notes: Support for women/birthing people in Bristol area.
The Mix (Under 25s)
📞 0808 808 4994
📱 Text YM to 85258
🌐 themix.org.uk
Notes: Remote support for young people.
Switchboard LGBT+ Support Line
📞 0800 0119 100
✉️ hello@switchboard.lgbt
🌐 switchboard.lgbt
Notes: Phone and email support from LGBTQ+ volunteers.
Support Line
📞 01708 765200
✉️ info@supportline.org.uk
🌐 supportline.org.uk
Notes: Emotional support via phone or email.
Breathing Space (Scotland)
📞 0800 838 587
🌐 breathingspace.scot
Notes: Out-of-hours phoneline in Scotland.
C.A.L.L (Wales)
📞 0800 132 737
📱 Text HELP to 81066
🌐 callhelpline.org.uk
Notes: Telephone emotional support in Wales.
Mind Infoline
📞 0300 123 3393
✉️ info@mind.org.uk
🌐 mind.org.uk
Notes: Advice & navigation to services. Not 24/7.
Breastfeeding Support
National Breastfeeding Helpline
📞 0300 100 0212
🌐 nationalbreastfeedinghelpline.org.uk
Notes: 24/7 evidence-based support from trained volunteers.
NCT Infant Feeding Line
📞 0300 330 0700
🌐 nct.org.uk
Notes: Practical and emotional feeding support.
Breastfeeding Network
✉️ druginformation@breastfeedingnetwork.org.uk
🌐 breastfeedingnetwork.org.uk
Notes: Especially helpful for medication safety.
Crisis and Peer Support Cafés (Face-to-Face Support Out of Hours)
Kent – Medway Safe Haven
📍 Medway Maritime Hospital, Windmill Road, Gillingham, Kent ME7 5NY
🕒 24 hours, every day
📞 07808 795036 / 07850 901151
✉️ medwaysafehaven731@gmail.com
Notes: Walk-in out-of-hours mental health support. Listed on Hub of Hope.
Folkestone Safe Haven
📍 3 Rendezvous Street, Folkestone, Kent CT20 1EY
🕒 Mon–Fri 6pm–11pm | Sat–Sun 12pm–11pm (approx.)
📞 07967 877096 / 07967 877097
✉️ folkestonesafehaven@hotmail.com
Notes: Walk-in emotional and crisis support.
Canterbury Safe Haven
📍 Canterbury, Kent
🕒 6pm–11pm daily
Notes: Walk-in Safe Haven for adults in mental health crisis. Hub of Hope listing.
Gillingham Safe Haven
📍 Gillingham, Kent
🕒 Typically 6pm–11pm evenings
Notes: Walk-in emotional support. Hub of Hope listing.
Mind BLMK – Milton Keynes Crisis Café
📍 226 Queensway, Fenny Stratford, Milton Keynes MK2 2TE
🕒 5pm–11pm, 7 days/week
📞 0300 330 0648
✉️ crisiscafe@mind-blmk.org.uk
🌐 mind-blmk.org.uk
Notes: Drop-in café for adults experiencing intense mental distress.
Sanctuary in Barnet
📍 Barnet, London
🕒 Weekdays 4:30pm–10pm | Weekends 12pm–6pm (approx.)
🌐 hestia.org
Notes: Crisis support sanctuary run by Mind & partners.
Bexley Crisis Café
📍 Bexley, London
🕒 6pm–10pm daily (approx.)
🌐 hestia.org
Notes: Evening crisis café providing emotional support.
Brent Cove (Hestia)
📍 Brent, London
🕒 2pm–10pm daily
🌐 hestia.org
Notes: Crisis café offering peer support and a safe space.
Sunderland Community Crisis Hub
📍 Sunderland, Tyne & Wear
🕒 Evenings & weekends (varies)
🌐 tewv.nhs.uk
Notes: Community mental health drop-in via local NHS trust.
East Riding Support Café
📍 East Riding of Yorkshire
🕒 Evenings/weekends
🌐 hubofhope.co.uk
Notes: Community crisis support and peer group.
Hull Safe Haven
📍 Hull, Yorkshire & Humber
🕒 Typically 6pm–11pm
🌐 hullccg.nhs.uk
Notes: Walk-in crisis support.
NightLight Café – Stevenage
📍 Stevenage, Hertfordshire
🌐 northhertsmind.org.uk
Notes: Evening community peer support.
NightLight Café – Watford
📍 Watford, Hertfordshire
🌐 hertsmindnetwork.org
Notes: Evening mental health support.
NightLight Café – Hemel Hempstead
📍 Hemel Hempstead, Hertfordshire
🌐 hertsmindnetwork.org
Notes: Peer support in an evening café setting.
NightLight Café – St Albans
📍 St Albans, Hertfordshire
🌐 hertsmindnetwork.org
Notes: Out-of-hours peer support café.
Oxfordshire Crisis Café – Oxford
📍 Oxford, Oxfordshire
🕒 6pm–11pm daily
📞 01865 903000
🌐 oxfordhealth.nhs.uk
Notes: Evening crisis café support.
Oxfordshire Crisis Café – Banbury
📍 Banbury, Oxfordshire
🌐 oxfordhealth.nhs.uk
Notes: Out-of-hours community support café.
Basingstoke Safe Haven
📍 Basingstoke, Hampshire
🕒 6pm–10pm daily
🌐 andovermind.org.uk
Notes: Non-clinical evening Safe Haven.
Aldershot Safe Haven
📍 Aldershot, Hampshire
🕒 6pm–11pm daily
🌐 hubofhope.co.uk
Notes: Evening out-of-hours walk-in support.
Epsom Safe Haven
📍 Epsom, Surrey
🕒 6pm–11pm daily
🌐 sabp.nhs.uk
Notes: Evening crisis support walk-in space.
Guildford Safe Haven
📍 Guildford, Surrey
🕒 6pm–11pm daily
🌐 sabp.nhs.uk
Notes: Community Safe Haven.
Redhill Safe Haven
📍 Redhill, Surrey
🕒 6pm–11pm daily
🌐 sabp.nhs.uk
Notes: Evening walk-in support environment.
Woking Safe Haven
📍 Woking, Surrey
🕒 6pm–11pm daily
🌐 sabp.nhs.uk
Notes: Out-of-hours emotional support hub.
SWL Recovery Café
📍 Sutton / Wandsworth, London
🕒 Wkdays 6pm–11pm | Weekends 12pm–11pm (approx.)
🌐 hestia.org
Notes: Out-of-hours mental health café.
Mind in Southwark Community Sanctuary
📍 Southwark, London
🕒 Wkdays 5pm–11pm | Weekends/Bank Hols 1pm–11pm
🌐 hestia.org
Notes: Evening peer support sanctuary.
Mind Circle Café (Ealing)
📍 Ealing, London
🕒 Wkdays 3pm–11pm | Weekends 12pm–8pm
🌐 hestia.org
Notes: Community mental health drop-in.
Harrow Crisis Cove
📍 Harrow, London
🕒 2pm–10pm daily
🌐 hestia.org
Notes: Out-of-hours crisis café.
Hastings Safe Haven
📍 Hastings, East Sussex
🕒 6pm–11pm daily
📞 01424 423065
✉️ info@hastingsmind.org
🌐 hastingsmind.org
Notes: Evening drop-in Safe Haven.
Worthing Safe Haven
📍 Worthing, West Sussex
🕒 6pm–11pm daily
📞 01903 214448
✉️ safehaven@worthingmind.org
🌐 worthingmind.org
Notes: Evening walk-in support hub.
Portsmouth Safe Haven
📍 Portsmouth, Hampshire
🕒 6pm–11pm daily
📞 02392 82834
✉️ safehaven@portsmouthmind.org
🌐 portsmouthmind.org.uk
Notes: Evening crisis support.
Winchester Safe Haven
📍 Winchester, Hampshire
🕒 6pm–11pm daily
📞 01962 671032
✉️ info@winchestermind.org
🌐 winchestermind.org
Notes: Evening Safe Haven support.
Reading Safe Haven
📍 Reading, Berkshire
🕒 6pm–11pm daily
📞 0118 958 6590
✉️ info@readingmind.org
🌐 readingmind.org
Notes: Evening peer support hub.
Slough Safe Haven
📍 Slough, Berkshire
🕒 6pm–11pm daily
📞 01753 520851
✉️ info@sloughmind.org
Notes: Evening crisis café support.
Wigan Listening Lounge
📍 Wigan, Greater Manchester
📞 01942 234567
🌐 wiganmind.org.uk
Notes: Community mental health peer support.
Northumberland Safe Haven
📍 Ashington, Northumberland
🕒 2pm–10pm daily
📞 01670 620151
🌐 northumberlandmind.org.uk
Notes: Walk-in evening crisis support.
Newcastle Safe Haven
📍 Newcastle upon Tyne
🕒 2pm–10pm daily
📞 0191 232 2277
🌐 newcastle-mind.org.uk
Notes: Evening Safe Haven and walk-in support.
North Tyneside Safe Haven
📍 Wallsend, Tyne & Wear
🕒 2pm–10pm daily
📞 0191 200 8850
🌐 northtynesidemind.org.uk
Notes: Out-of-hours crisis drop-in support.